Privacy Policy
Privacy Policy
Effective Date: 10 Mar 2025
1. Introduction
Million Homestay Pty Ltd ("Million Homestay," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and store personal information ("PI") when you interact with our website (https://millionhomestay.holidayfuture.com), engage with our services, or communicate with us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as outlined herein.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
Guests and tenants (students, professionals, and travelers) booking accommodation through Million Homestay.
Hosts and property owners partnering with Million Homestay.
Visitors to our website and individuals making inquiries.
This policy does not cover third-party websites linked to or from our website. We encourage you to review the privacy policies of those third-party sites.
3. Collection of Personal Information
Million Homestay collects personal information in the course of providing accommodation services, including:
3.1 General Users & Inquiries
If you submit an inquiry through our website, email, or phone, we may collect:
Full name
Email address
Phone number
Location
3.2 Guests & Tenants
If you register to book accommodation, we may collect:
Name, gender, and date of birth
Passport or government-issued ID
Visa information (for international guests)
Certificate of Enrollment (COE) for students
Contact details (email, phone, address)
Payment details (bank information for transactions)
Emergency contact details
3.3 Hosts & Property Owners
If you register as a host, we may collect:
Name, contact details, and mailing address
Property details and hosting history
Background verification information
Banking details for rent transactions
3.4 Website Data & Analytics
When you visit our website, we may collect:
IP address and browser type
Device and operating system details
Website usage data through cookies and analytics tools
4. How We Collect Personal Information
Million Homestay collects personal information through various means, including:
✔ Direct interactions – When you register, book accommodation, submit an inquiry, or communicate with us.
✔ Third-party sources – Education agents, universities, or referral partners who provide your details.
✔ Automated means – Website tracking technologies such as cookies and log files.
We only collect sensitive information (e.g., health data, criminal background checks) with your explicit consent where required for service provision.
5. Use of Personal Information
Million Homestay processes personal information for the following purposes:
5.1 Service Provision
Facilitating accommodation bookings and payments.
Matching guests with suitable accommodations.
Administering tenancy agreements and related services.
5.2 Communication & Customer Support
Responding to inquiries and providing customer service.
Sending booking confirmations, updates, and notifications.
5.3 Website Enhancement & Analytics
Monitoring website usage and improving functionality.
Personalizing content based on user preferences.
5.4 Legal & Compliance Obligations
Verifying guest and host identities for security purposes.
Complying with Australian legal and regulatory requirements.
Million Homestay does not engage in automated decision-making that significantly impacts individuals without human oversight.
6. Disclosure of Personal Information
Million Homestay does not sell or rent personal information to third parties. However, we may share your information with:
Hosts & Property Managers – To facilitate accommodation bookings.
Service Providers – Payment processors, IT service providers, and background verification partners.
Legal Authorities – If required by law or to protect the rights, property, or safety of Million Homestay, its users, or the public.
If we transfer your information outside Australia, we take reasonable steps to ensure it remains protected under applicable privacy laws.
7. Use of Cookies & Tracking Technologies
Million Homestay uses cookies and similar tracking technologies to:
✔ Enhance website performance and user experience.
✔ Analyze visitor behavior for service improvements.
✔ Store user preferences for personalized experiences.
You can manage or disable cookies via your browser settings; however, this may affect website functionality.
8. Data Security & Retention
Million Homestay implements industry-standard security measures to protect personal data from unauthorized access, misuse, or loss, including:
✔ Data encryption for sensitive information.
✔ Access controls restricting personal data to authorized personnel only.
✔ Regular security audits to maintain compliance.
We retain personal information only as long as necessary for service provision and legal compliance. Once no longer required, data is securely deleted or anonymized.
9. Your Rights & Choices
Under Australian privacy laws, you have the right to:
Access Your Information – Request a copy of the personal data we hold.
Correct Your Information – Update or amend inaccuracies.
Request Data Deletion – Ask us to delete your personal data where legally permitted.
Withdraw Consent – Opt out of marketing communications.
To exercise your rights, contact us at [Insert Contact Email].
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations. Any updates will be posted on our website, and we encourage users to review this page regularly.
If significant changes are made, we may notify users via email or website announcements.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 Email: customersupport@millionhomestay.com
If you have concerns about how we manage your data, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
